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Privacy Policy

We highly value our customers and their privacy. Our Privacy Policy is to respect and protect the privacy of our customers. Your personal information is safe with us. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. RXHAIR ("RXHAIR", 'we', 'our', 'us') respects the privacy rights of its online visitors ('you', 'your', 'yours') and recognize the importance of protecting the information collected about them.

We provide this statement (the "Privacy And Security") to help you to understand what we may do with any personal information that we obtain from you. This Privacy And Security guides how we collect, store, and use the information that you provide us with. By using our Site, you acknowledge that you have read and understood this Privacy Policy. This Privacy And Security is incorporated into, and part of, the Terms and Conditions, which govern, in general, your use of the website maintained and operated by RXHAIR (the "Site").

We will use your information only for the purposes set out below. Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy And Security does not govern our collection or use of data about you through channels other than the Site. We may need to update this Privacy And Security from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

 

LEGAL PURCHASE AGE

If you are under 18, we require that you inform a parent or guardian about RXHAIR’s Privacy And Security and Terms and Conditions as well as requiring their consent to the Privacy And Security and Terms and Conditions before placing an order with RXHAIR. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

Basically, if you’re under 18 years old, ask your parents or guardian before ordering, please.

 

TYPE OF INFORMATION COLLECTED

The following information is provided by RXHAIR to enable our online visitors to be fully informed of our Privacy Policies. The Site collects certain information when you interact with the Site. For example, the Site may collect "Personal Information" which is data that can be used to identify an individual, as defined by applicable law. The Site may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

· Information that you provide by filling out forms on the Site. This includes information you provide when you order from the Site; subscribe to any services offered on the Site including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion sponsored by RXHAIR; complete a survey; or report a problem with the Site;

· Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Site if you are not of a legal age to purchase items offered for sale on the Site;

· Any information you may provide when you contact us or send us a correspondence;

· Details of any transactions you carry out through the Site including the placement of any orders by you; and details of your visits to the Site including, but not limited to, your computer's IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.

· We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

If an order is placed with us, we need to hold personal information including your name, email address, phone number, home address, shipping, and credit card billing address(es) so that we can process and fulfill your order. We do not view or save your credit card or debit card information as PayPal processes the payment.

Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and let you know the status of your order.

Basically, we obtain some personal information from you for the purpose of your orders.

Free Gifts and Incentives
To enhance your shopping experience, RXHAIR may occasionally offer free gifts or other incentives. These offers are exclusively provided under the following circumstances:

As part of a purchase you have made.

As a component of our legitimate marketing and promotional campaigns.
We strictly guarantee that the primary purpose of any such offer is never to collect personal information.
 

USE OF COOKIES ON OUR WEBSITE

In common with many websites, we use "cookies" to help us gather and store information about visitors to our Site. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies helps us to assist your use of certain aspects of the Site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time, and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Basically, we use “cookies” to make your online experience as best as possible.

 

HOW PERSONAL INFORMATION MAY BE USED

RXHAIR may use your personal information for the processing of orders, and payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you order from RXHAIR, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt out of this service, we will not send you alerts for new products, features, enhancements; special offers; upgrade opportunities; contests, or events of interest. However, if you choose to receive our emails from time to time we will use the information you provide to promote the products and services via email. We do collate information about site traffic, sales, wish list, and other commercial information but do not share this information with any third parties. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to:

· Our service providers and subcontractors, including our affiliates, are retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;

· Unaffiliated service providers with whom RXHAIR may subcontract, including website hosting companies, fulfillment companies, and other third-party service providers;

· The prospective seller or buyer of RXHAIR’s business or assets, including where RXHAIR or substantially all of RXHAIR’s assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

· If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the RXHAIR Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain; or protect the rights, property, safety or security of RXHAIR, our employees, agents, contractors, customers, the visitors of the Site or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Basically, we use your personal information only for what is necessary and never share it with those who shouldn’t see it.We will never sell your contact information.

Security on RXHAIR
(1)How do we secure user's information
RXHAIR incorporates physical, electronic and administrative procedures to safeguard the confidentiality of your personal information.including Secure Sockets Layer('SSL')for all financial transactions through this Site.
We use SSL encryption to protect your personal information online.and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted.
Only employees who need access to your personal information to perform a specific job are granted access to your personal information.Finally,we rely on third-party service providers for the physical security of some of our computer hardware.
We ensure that all our third-party service providers implement and maintain adequate security procedures. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
We employ industry-standard security precautions to safeguard your personal information. All transactions and personal data transmissions on our site are protected by Secure Sockets Layer (SSL) technology with valid certificates. While no method of transmission over the Internet is 100% secure, we are committed to implementing and maintaining reasonable and robust security measures to protect your information. You play a vital role in security by maintaining the confidentiality of your account password. But we will do our best to protect your data security.
We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. While to provide your better services,we do work with third-party partners.
You are responsible for maintaining the security and confidentiality of your rxhairstore.com user name and password.
 (2)Working with third-party partners
Sometimes we must use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. We will sign a strict confidentiality agreement with third-party service providers. At the same time, strict encryption method will be used during data transmission.
 ·Delivery
We have to provide your name,shipping address, email and phone number to partners such as DHL,USPS,EMS,UPS,Fedex etc.in order to guarantee delivery of your orders.
 ·Payment
We have to provide your credit card number to financial services organizations such as PayPal,credit card process or sand issuers in order to process payments. We may share information to reduce the risk of fraud,or to prevent fraud by users who attempt fraud or other illegal activity on our Site. All the details about the payment method's usage and privacy terms are all accord with the policies of themselves. Fast links below for reference:
Paypal: Privacy Statement details>>
Klarna: Privacy policy details>>
Quadpay: Privacy policy details>>
Stripe: Privacy policy details>>
·Marketing
During your registration, you will have the option to actively opt-in to receive promotional notifications from us. You might be informed about new products, promotional announcements, special offers, and services through EDM and SMS. You may unsubscribe from these communications at any time by clicking the "unsubscribe" hyperlink contained at the bottom of each email.
·Data tracking and statistics
In order to enhance the user experience.we may share information that does not identify you or any user, such as the number of daily visitors to a particular page.or the size of an order placed on a certain date.


CONSENT & WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

By visiting this Site, you are consenting and accepting the practices described in this Privacy And Security and our Terms of Use. If you require more information, please visit the "Contact Us" page on our website or send an email directly to rongxhair_shirley@163.com.

Basically, by using our site, you agree to the terms on this page. Reach our team to rongxhair_shirley@163.com with any questions!

CONTACT US
B8034 222 Guangyuan West Road Guangzhou
+86 181 2480 5753
rongxhair_Shirley@163.com