Shipping Policy
Shipping & Delivery Information Order Processing (Handling Time) Processing Time: 0-1 business days. Order Cut-off: For same-day processing, please place your order before 11:00 AM (GMT+08:00) China Standard Time (Shanghai). Fulfillment Schedule: We process orders from Monday to Saturday. Operations are suspended on Sundays and public holidays. Please note that processing time is separate from shipping time and may be extended during peak seasons or holidays. Shipping & Transit Orders are shipped from our warehouse in Guangzhou, China. Transit Time: Estimated at 2-12 business days for all destinations. Shipping Schedule: We dispatch packages from Monday to Saturday. Please be aware that transit times are estimates only and may be affected by factors beyond our control, such as customs inspections, weather disruptions, or local holidays. We appreciate your understanding in these circumstances. Important Notices Address Accuracy: To avoid delays of 2-5 business days, please ensure your shipping address is complete and accurate before completing your purchase. Out-of-Stock & Customization: Please be advised that if a product is out of stock or requires customization, the preparation and shipping timeline will be extended. We will promptly notify you via email and provide a revised ETA. Weekend Delivery: Please note that we cannot guarantee weekend delivery, even for express shipping services. Taxes & Duties: Any customs duties, taxes, or fees imposed by the recipient's country/region are the customer's responsibility. Delivery Changes: Costs incurred due to delivery delays, address modifications, or order cancellations for personal reasons after shipment are the responsibility of the buyer. Tracking Your Order Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor its journey. Please allow 1-4 days for the tracking information to activate. In rare cases, tracking may not update in real-time, but your package may still be in transit. If your order has not arrived by the end of the estimated delivery window, please contact us.
